Banfield Pet Hospital HeadquartersVancouver, Washington

Market Sector:


Services Provided:

LEED-NC Platinum, Sustainability consulting

GBS extended a friendly paw (er, hand) to some of our favorite furry friends through our recent role as sustainability consultants to the new Banfield Pet Hospital Corporate Campus, located in Vancouver, Washington. Founded in Portland, Oregon in 1955, Banfield Pet Hospital is the largest general veterinary practice in the world. Today, as a member of the Mars, Inc. family of businesses, it boasts nearly 975 pet hospitals and employs 16,000 associates across the United States and Puerto Rico.

The new state-of-the-art Banfield Corporate Campus, situated within Vancouver’s Columbia Tech Center (CTC), covers more than 17.5 acres and features 206,000 square feet of offices and training facilities. In addition to hosting a variety of departments, including a customer care call center, operations, legal, medicine, and corporate affairs, it also houses the Banfield Foundation, the company’s nonprofit arm, that helped more than 145,000 pets in need in 2016 alone. The facility celebrated its official opening in June 2016, with nearly 175 approved and assessed dogs coming to work in the new building as well. In fact, to date, more than 220 dogs have been approved and assessed to come to work!

From project inception, the design team focused on sustainability issues, with GBS leading an eco-charrette to help the team identify and define green building goals. Banfield’s parent company, Mars, Inc. has a companywide goal of making operations ‘Sustainable in a Generation’ (SiG) by eliminating fossil fuel energy use and greenhouse gas emissions, minimizing impact on water quality and availability, and mitigating the impacts of waste by 2040. Mars’ SiG targets influence how they design, build and manage operations, with four key strategies guiding development:

1. Operational efficiency: Decrease energy use, water use and waste through changes in practices and behavior
2. Capital efficiency: Invest in more efficient equipment and processes
3. New technology: Develop and deploy innovations that change the way things are done
4. Renewable energy: Work with partners to generate cleaner power

Manifesting these goals, Banfield’s new headquarters was constructed with 20% recycled materials and designed to use 42% less energy than code requirements with the geothermal exchange, LED lighting, solar water heating, and more. Rainwater harvesting results in a 50% reduction in water use, while offices merge cohesive environmental design with a collaborative work setting and pet-friendly grounds. Design elements reflect a Northwest feel, with masonry and wood accents used in both interiors and exteriors, and indigenous plants dominating the landscaping.

Amenities include a fitness/aerobics suite, wellness rooms, a rooftop patio, and a half-acre-off-leash dog park with covered dog-washing stations accessible to the community. Other features include a dog ramp (rather than stairs), community meeting room, dining area, dog bowl-inspired chandelier, adjustable sit/stand desks, an open layout, Pendleton-patterned furniture, informal meeting areas, Wi-Fi-friendly outdoor workspaces and more!

Under GBS’ guidance, the project received LEED Platinum certification for New Construction.